Oct 9, 2016 | Communication
In today’s workplace there are often generational conflicts, none more so than in the way people communicate. For example, to a baby boomer, ‘communication skills’ might mean formal writing and talking on the phone, but to a millennial, it might mean...
Sep 24, 2016 | Soft Skills
I was recently asked to develop a business writing workshop for an audience of millennials. Since they were recent college graduates who were already in in the work force, the assumption was that this would just be a refresher course of sorts. Point in fact, these...
Sep 17, 2016 | Leadership
The expression, “He can sell ice to Eskimos”, doesn’t always apply to salespeople. It can be applied to anyone who is well… persuasive. On second thought, is the expression selling ice to Eskimos supposed to be persuasive or is it meant to be influential? Or are they...
Aug 21, 2016 | Motivation
It’s not that hard to figure out that the more you achieve, the more self-confident you become. When your self-confidence rises, so does your ability to achieve more. And the opposite is also true that when you fail to achieve and meet goals, your self-esteem and...
Aug 14, 2016 | Productivity
Productivity means something different to everyone. Some of us work longer hours or move deadlines or multitask when we want to get more done. Others plan and organize or are highly goal oriented in their approach. The best way to manage *Email *Social media*Meetings...
Jul 31, 2016 | Soft Skills
The other day, while driving in my car, I was listening to an NPR interview with Mike Birbiglia, who was promoting his new film, “Don’t Think Twice” While I was listening to him talk about it, the interviewer asked him how the rules of improv had affected his career....
Jul 24, 2016 | Soft Skills
Optimize, improve, enhance, correct, remedy, boost, enrich, revitalize, these are all words that describe the intention to change or remove something making something better than it was before. Something is better because something makes us feel safe and secure more...
Jul 13, 2016 | Soft Skills
Every company today has a vision statement that articulates what it hopes to become. It also will often have a mission statement that describes what the business is all about. Companies stress certain principles and values to give their employees direction and make...