Apr 20, 2017 | Communication
Telepathy, mind control, pre-cognition, clairvoyance, x-ray vision – where would our superheroes be without their superpowers? If you’ve ever dreamed of being a superhero – someone powerful, who people look up to – today’s your lucky day! You...
Nov 18, 2016 | Communication
As the older sibling in my family, I often acted out, which was just my way of getting attention from my parents. More often than not, my parents would simply scold me and tell me, “You should be setting a good example for your brother.” Over time, this...
Oct 9, 2016 | Communication
In today’s workplace there are often generational conflicts, none more so than in the way people communicate. For example, to a baby boomer, ‘communication skills’ might mean formal writing and talking on the phone, but to a millennial, it might mean...
May 29, 2016 | Communication
“This happened once beforeWhen I came to your doorNo reply” No one wants to feel disrespected or ignored. We expect acknowledgement from people whether by phone email or text or as the lyrics says through a door. Likewise returning messages should be...
May 8, 2016 | Communication
Your manager has asked you to work on a project, set the criteria, given you the deadline but doesn’t ask for your input. Your antennae starts to go up when you hear him say “and this should take you no time at all.” He is obviously clueless as to what you already...
Mar 30, 2016 | Communication
I recently led an onsite training about effective business writing. Each attendee was asked to come prepared with a sample email that conveyed the message, “The office will be closed on Friday.” The challenge was that their email should be concise and express this...
