Email Etiquette For All Generations

In today’s workplace there are often generational conflicts, none more so than in the way people communicate. For example, to a baby boomer, ‘communication skills’ might mean formal writing and talking on the phone, but to a millennial, it might mean...

Is Wordiness Sabotaging Your Writing?

I was recently asked to develop a business writing workshop for an audience of millennials. Since they were recent college graduates who were already in in the work force, the assumption was that this would just be a refresher course of sorts. Point in fact, these...

Being Influential Without Authority

The expression, “He can sell ice to Eskimos”, doesn’t always apply to salespeople. It can be applied to anyone who is well… persuasive. On second thought, is the expression selling ice to Eskimos supposed to be persuasive or is it meant to be influential? Or are they...

How to Naturally Engage in Your Every Day Workflow

Productivity means something different to everyone. Some of us work longer hours or move deadlines or multitask when we want to get more done. Others plan and organize or are highly goal oriented in their approach. The best way to manage *Email *Social media*Meetings...

Trust Can’t Be Built on Words Alone

Ralph Waldo Emerson said, ‘Who you are speaks so loudly I cannot hear what you’re saying.’ These days we are often hearing the word “trust” used time and again. Trust is the foundation on which relationships are built. It is the reliance you...

MBA’s…What Does it Mean to “Make Something Better?”

Optimize, improve, enhance, correct, remedy, boost, enrich, revitalize, these are all words that describe the intention to change or remove something making something better than it was before. Something is better because something makes us feel safe and secure more...

Vision, Values and an MBA

Every company today has a vision statement that articulates what it hopes to become. It also will often have a mission statement that describes what the business is all about. Companies stress certain principles and values to give their employees direction and make...